Dear Guest,
Our common goal is to make your stay as smooth and enjoyable as possible. Therefore, we kindly ask you to accept and follow the rules below, and to ensure that your family members, friends, and fellow guests do the same. By confirming your reservation, you also accept these House Rules, so we thank you for taking the time to read them in advance.
Dida & Gyuri
The management lives on-site, so you can reach us personally at any time if you have any questions or requests.
Phone / Messaging:
Ms. Dida Kocsis
+36 30 420 5199
(WhatsApp, Messenger, Viber)
E-mail: pipacsvendeg@gmail.com
Emergency number: 112
Check-in is available from 2:00 PM. If you plan to arrive at a different time, please inform us by phone or e-mail in advance.
On the day of departure, late check-out may be available upon request.
The full accommodation fee must be settled no later than upon arrival, using the previously agreed payment method.
Please vacate the accommodation by 10:00 AM on the day of departure. Apartment keys should be returned according to the arrangements discussed during check-in.
For reservations and check-in, providing personal data is required. These details are necessary for invoicing (Hungarian tax authority requirement), guest registration (local government regulation), and tourism data reporting (NTAK). By making a reservation, you acknowledge and accept the provisions of our Privacy Policy.
Please park your vehicle only in the designated areas and in a way that does not obstruct others. We cannot accept responsibility for any damage occurring to vehicles parked on the property (e.g. hail damage).
Guests receive the apartments in a clean condition and are expected to maintain cleanliness and a livable environment during their stay. The same applies to the shared kitchen, dining area, bathrooms, courtyard, and garden.
If the waste bins in the rooms become full during your stay, please empty them into the designated selective waste containers located in the courtyard and use the provided garbage bags.
After use, please clean and return all kitchen utensils, cookware, appliances, cauldrons, charcoal grills, stoves, and other equipment to their original condition and location.
Whenever leaving the property, please close all windows and lock the doors. We are not responsible for lost or stolen personal belongings.
Please ensure that:
THE AIR CONDITIONER MUST ALWAYS BE TURNED OFF WHEN LEAVING THE ACCOMMODATION. It cools the room quickly, therefore cooling an empty room is unnecessary and wasteful.
Please leave all shared areas, including the common kitchen, dining room, summer kitchen, and garden equipment, in the same condition as you found them.
We kindly ask you to conserve energy and water, especially hot water. Please switch off and unplug appliances after use.
Smoking, e-cigarettes, and similar devices are only permitted outdoors, in designated smoking areas, at a reasonable distance from building entrances.
For stays longer than one week, cleaning service and bed linen/towel replacement are provided.
Pets are not allowed on the property without prior permission.
Unregistered visitors may only stay on the property with the host’s permission.
Guests under the age of 14 may only use the guesthouse services under the supervision of a parent or another authorized adult.
The supervising adult is fully responsible for the child’s safety and for any damage caused by the child.
Upon arrival, you will receive one key to your room. Please keep it with you during your stay and return it upon departure as agreed.
In case of loss, a replacement fee of HUF 5,000 will be charged.
COMPLIANCE WITH FIRE SAFETY REGULATIONS IS A LEGAL OBLIGATION.
All guests must comply with fire safety regulations.
Outdoor fires (barbecuing, grilling, cooking in a cauldron, etc.) are only permitted in designated areas and in accordance with fire safety rules. Fires must always be completely extinguished to prevent reignition.
The use of barbecue equipment, cauldrons, the shared kitchen, summer kitchen, and all related appliances is entirely at your own risk.
Guests are responsible for:
Firewood and extinguishing water are provided.
The use of oil, kerosene, petrol, or other flammable substances is strictly prohibited. Only commercially available fire starters and ignition fluids intended for this purpose may be used.
Open flames must never be left unattended, either indoors or outdoors.
All facilities and equipment must only be used for their intended purpose. Storing flammable, explosive, or hazardous materials on the property is strictly prohibited.
Fire extinguishers are located throughout the property in accordance with fire safety regulations. In case of fire, guests must immediately begin extinguishing the fire using the available fire extinguishers and notify emergency services by calling 112.
If a fire is caused by negligence, the responsible guest shall bear the cost of all assessed damages.
The following items are strictly prohibited on the property:
We accept no responsibility for damages resulting from unauthorized items brought onto the premises.
Only electrical devices in proper technical condition may be used. In case of malfunction, devices must be disconnected immediately.
We are not liable for damages caused by guests’ personal electrical devices. Any resulting damages must be compensated by the guest.
Smoking is only permitted in designated smoking areas and in accordance with applicable regulations.
The first aid kit is located in the wall cabinet next to the entrance marked “PRIVATE” on the eastern exterior side of the ground floor building (facing Lake Tisza).
Please note that rodent control bait stations are placed around the property in accordance with regulations. Children must be supervised and warned accordingly.
Emergency exits and escape routes must never be blocked, even temporarily.
The accommodation provider is responsible for paying all taxes and contributions related to the accommodation fees. Guests may not apply any deductions or reimbursement claims related to such charges.
Published accommodation prices are gross prices including VAT.
Tourist tax (IFA) must be paid in cash upon arrival by all guests over the age of 18, according to the current official local government rates.
The accommodation provider assumes no responsibility for services offered by external third-party providers, as these providers are neither subcontractors nor contractual partners of the accommodation.
Breakfast, lunch, and dinner prepared by external catering providers can be ordered at least 14 days in advance.
Guests may also use the refrigerators, kitchen appliances, and kitchen equipment available in the guest rooms and shared kitchen for self-catering purposes.
Please do not leave or store personal food items in shared common areas.
After use, kindly clean all kitchen appliances and utensils thoroughly and return them to their original place.
If something is not working properly, becomes damaged, or you notice any malfunction during your stay, please notify the staff immediately so we can assist you and resolve the issue as soon as possible.
Dogs are warmly welcome. However, we consider it important that their presence remains harmonious with the comfort of all other guests.
We can only accept dogs that:
Dogs in heat cannot be accommodated during the stay.
Guests are responsible for ensuring that their dog cannot leave the property unsupervised. Although the area is fenced, the gate may occasionally remain open.
If the dog goes missing, responsibility lies entirely with the owner.
Dogs must not be left alone in the guesthouse.
The owner is fully responsible for any damage caused by the dog, including damage to the garden, buildings, furniture, or equipment.
Dog owners must ensure that their dog:
Guests are also responsible for immediately cleaning up after their dog and properly disposing of waste.
Protective dog blankets are mandatory on all furniture.
Dogs are not allowed on beds inside the guesthouse.
Borrowed equipment and sports equipment must only be used properly and for their intended purpose. Guests are financially responsible for any damage resulting from improper use.
By using sports equipment, guests confirm that:
All equipment (sports, kitchen, dining, etc.) must be returned clean, complete, and in the same condition as received.
If equipment is lost or returned unusable due to the guest’s fault, the guest must compensate the operator for the full replacement value.
After 10:00 PM, noisy activities are prohibited on the property, including loud television, music, or other disturbing noise.
Exceptions may only be granted by the management in cases where the entire guesthouse has been exclusively reserved.
At any time of day, behavior that disturbs the peace, safety, privacy, or comfort of others is strictly prohibited, including harassment, intimidation, or threatening conduct.
Guesthouse staff are authorized to warn disruptive guests.
After three warnings, management reserves the right to remove the guest from the property immediately without refund or compensation and may request assistance from authorities if necessary.
The operator accepts no responsibility for damages or disputes caused by one guest toward another guest or neighboring properties.
Free Wi-Fi is available throughout the guesthouse and within approximately 10 meters around the main building.
Continuous, uninterrupted operation cannot be guaranteed due to possible technical issues or excessive network usage (e.g. video streaming).
We are not responsible for any direct or indirect damages to guests’ devices or data arising from Wi-Fi use.
Non-perishable lost items will be stored for 10 days and, upon request, can be returned by post at the recipient’s expense.
The operator is not responsible for damage to personal belongings brought onto the property by guests.
Guests use all facilities and services at their own responsibility and with full awareness of their own physical, mental, and health condition.
The operator excludes liability for damages arising from improper use or use inconsistent with the guest’s actual physical or mental condition.
Thank you for your cooperation, and we wish you a pleasant and relaxing stay!
Poroszló, February 1, 2026
Pipacs Guesthouse & Camping
NTAK Registration Number: KE26121800